Category Archives: Crisis Communications

Traits of a Good Crisis Manager

When I worked in corporate America, I had many sleepless nights waiting to see the first headlines of the day as my employer was often the subject of less-than-flattering news.  By the time I got to the office, senior executives were running around like their head was on fire – like that would be helpful. …

Time and Tide Wait for No PR Man

by Alex Greenwood Principal AlexanderG Public Relations Kansas City, MO On an early Monday evening I sat in my front yard, admiring my freshly cut grass and grousing about the growing list of work I needed to do on my aging house. My cell phone rang–it was PainePR in NYC asking if I could go…

Crisis Communications – Do You Have a Plan?

By Susan Hart, Hart PR When Congresswoman Gabrielle Giffords woke up on a Saturday morning in January, I’m confident it didn’t occur to her, her staff, area law enforcement and local media that she and others would be fighting for their lives in a matter of hours, with some losing that battle. The tragic event…

E-Mail Spoofing is Downright Spooky

By Nancy Tamosaitis-Thompson, Vorticom, Inc. As Published in BrandWeek Has your email or Twitter account been hijacked?  Today I received an email on my business email account from my long term AOL address that invited me to “solve my erectile dysfunction problem now!”  A second email advised me to click on a link to purchase…

Crisis Communications – Lessons Learned by a Nonprofit

By Brenda Thompson, Brenda Thompson Communications A nonprofit organization providing services to 32,000 children in Austin, Texas, imploded recently when it was discovered that the agency was more than $3 million in debt to the IRS, had “financial irregularities” in its audits, and had no money left to continue operating. Arrest warrants have been issued…

Toyota – Did they put the “brakes” on quickly enough?

Posted by Amy Kossoff Smith, Write Ideas, Inc., and PRCG Powerlines Editor. Fasten your seatbelts, publicists and marketers, because this is one crisis communications campaign that has got to be keeping some in our field in the fast lane this week! I read an article in Ragan’s PR Daily News Feed about Toyota’s sticky brakes,…