Category Archives: Client Service

Say “thank you” every day of the year

By Nicole V. Candler APR, Nic Creative Public Relations While many of us will spend this week planning holiday traffic routes or preparing a menu for the annual feast, I hope we can take a moment to reflect on those who should receive a bit of gratitude. All year long, our clients and our customers help us…

Time and Tide Wait for No PR Man

by Alex Greenwood Principal AlexanderG Public Relations Kansas City, MO On an early Monday evening I sat in my front yard, admiring my freshly cut grass and grousing about the growing list of work I needed to do on my aging house. My cell phone rang–it was PainePR in NYC asking if I could go…

Those Difficult Client Conversations

By Sharon Kreher, teamworks communication management I admit it.  I don’t particularly enjoy confrontations, whether it’s in my personal or business relationships.  As a result, my business partner and I have worked over the years to find ways to make budget, work scope, and expectation kinds of conversations direct and upfront at the start of…

What’s wrong with PR? What we’ve got here is a failure to communicate.

By Toni Antonetti, PR Chicago Reprinted with permission from PR Chicago Blog, Click here for this post and related articles. Great post the other day from PR pro Gini Dietrich on her blog, Spin Sucks, about some serious perception issues between PR agencies and clients. She references a recent rant in the NYT blog from…